Forza Horizon 6 save loss bug: Playground recommends disabling Quick Resume and checking Microsoft Gaming Services

Playground Games has officially acknowledged a save corruption bug in Forza Horizon 6 that's causing some players to lose or have their progress reset entirely. The studio is investigating and has started rolling out fixes.

Xbox Series X|S players are being told to disable Quick Resume for Forza Horizon 6 immediately. On PC, Playground is urging players to make sure they're running the latest version of Microsoft Gaming Services, since that's the channel through which PC-side fixes are being distributed. The community has also zeroed in on a handful of cars as potential culprits — the 1993 Schuppan 962CR, the 2003 Ford F-150 SVT Lightning, the 1988 Lamborghini Countach LP5000QV, the 1957 Chevrolet Bel Air, and the 2020 Wuling Sunshine S Forza Edition, most of which were recently added as in-game prizes. Playground hasn't confirmed that link officially, but the current advice is to avoid painting those cars, applying liveries or decals, or sharing designs with them. If your save is already gone, the support team wants you to open a ticket on the Forza Support site the same day the issue happens — that gives the best chance of reverting your profile to an earlier save. Don't start new sessions or create new saves until your ticket has been reviewed.

Playground also laid out general precautions to reduce the risk of further losses. Stay online when quitting the game so it can sync to the cloud before you power down, and don't force-quit during a save. Players who switch between devices — consoles, PC, or cloud gaming — should wait a few minutes to let progress sync before shutting anything down. Xbox Series X|S, Steam, and the Xbox app on PC all have save sync indicators you can check.

The bug surfaced shortly after launch and quickly became one of the loudest complaints in the community. Playground is actively working on a broader fix but hasn't given a timeline for when it will land.